About CSIG

Cheryl Scales Innovation Group (CSIG)  unleashes game-changing paths forward for organizations and individuals who are dedicated to propelling progress.
For more than 2 decades, Cheryl and her teams have walked into hard problems that haven’t been solved sustainably or chaos that has stopped progress in its tracks.
  • Sometimes the issue faced was product or brand related.
  • Sometimes the issue faced was diversity and race/gender relations.
  • Sometimes the issue faced was attracting and building alliances to keep viable projects alive or transition some that should see its last light.
  • Sometimes the issue faced was the need for a wise and insightful coach who has lived, survived, and thrived across places and spaces where the advice was not only right on time. The advice was right on the spot for the situation in life, business, or career.
Our Innovation Process unfolds for clients in 3-steps: Ideation, Innovation Strategy, and Disrupters’ Implementation.


Cheryl Scales is an activist for greatness at every age. She received her Bachelor of Arts from Princeton University. She also holds Executive Management Certifications in Strategic Planning and Innovation from Harvard University and Institute for the Future; online and social media systems from Advanced Business Institute. Career, business, and community achievements include:

  • Led $1 billion dollars of new industry revenue with new product launch innovation

  • Drove $1 billion dollars of new industry revenue with partnerships

  • Twice-selected White House Community Leader for business and innovation impact

  • Cheryl led the public relations community launch of the 2016 First Lady Obama Preserve America status

  • First African-American Woman Officer recruited to Delta Air Lines to lead the In-Flight Customer Experience

    Brand Renaissance

  • Transformed roles of 20,000 self-driven brand ambassadors to top of industry customer service performance. Sustained for 10 years.

  • International Business Development on 5 continents

  • Celebrity and Executive Client Portfolio

  • Community Advocate and Alumni Leader

  • Selected Top Entrepreneur by NBC; Featured Entrepreneur on Good Morning America

  • Champion & Mentor recognized by U.S. Department of Labor Award for Women & Minority Career Planning

  • Featured in the PBS documentary, A Community Called Orange Mound